Patent assignee · IL · COMPANY

AFFECTLAYER, INC.

17Patents
17Active
17Granted
50Portfolio score

Filing activity: May 31, 2016 → Jun 5, 2020

Most-cited patents

PatentTitleAreaCited byStatus
US9635178B2 Coordinating voice calls between representatives and customers to influence an outcome of the call Electricity 28 Active
US10051122B2 Modeling voice calls to improve an outcome of a call between a representative and a customer Electricity 21 Active
US9900436B2 Coordinating voice calls between representatives and customers to influence an outcome of the call Electricity 18 Active
US10679013B2 IoT-based call assistant device Electricity 7 Active
US10181326B2 Analyzing conversations to automatically identify action items Electricity 6 Active
US11087019B2 Data compliance management in recording calls Electricity 6 Active
US10637898B2 Automatic speaker identification in calls Electricity 6 Active
US10324979B2 Automatic generation of playlists from conversations Electricity 5 Active
US10530929B2 Modeling voice calls to improve an outcome of a call between a representative and a customer Electricity 3 Active
US10387573B2 Analyzing conversations to automatically identify customer pain points Physics 3 Active
US10133999B2 Analyzing conversations to automatically identify deals at risk Electricity 2 Active
US10970492B2 IoT-based call assistant device Electricity 2 Active
US10367940B2 Analyzing conversations to automatically identify product feature requests Electricity 2 Active
US10360911B2 Analyzing conversations to automatically identify product features that resonate with customers Electricity 2 Active
US10110743B2 Automatic pattern recognition in conversations Electricity 1 Active
US10750018B2 Modeling voice calls to improve an outcome of a call between a representative and a customer Electricity 1 Active
US10586539B2 In-call virtual assistant Electricity 0 Active

Source: USPTO / EPO open patent data. Counts and citation impact are objective bibliographic measures.