Patent assignee · US · COMPANY

Knowlagent, Inc.

8Patents
0Active
8Granted
31Portfolio score

Filing activity: Jan 2, 1998 → Aug 20, 2003

Most-cited patents

PatentTitleAreaCited byStatus
US6324282A Method and system for delivery of individualized training to call center agents Electricity 449 Expired
US7158628B2 Method and system for selecting a preferred contact center agent based on agent proficiency and performance and contact center state Electricity 283 Expired
US6301573A Recurrent training system Physics 219 Expired
US6775377B2 Method and system for delivery of individualized training to call center agents Electricity 187 Expired
US6459787B2 Method and system for delivery of individualized training to call center agents Electricity 175 Expired
US6628777B1 Method and system for scheduled delivery of training to call center agents Electricity 101 Expired
US7043193B1 Versatile resource computer-based training system Physics 35 Expired
US7174010B2 System and method for increasing completion of training Electricity 34 Expired

Source: USPTO / EPO open patent data. Counts and citation impact are objective bibliographic measures.