Ai-Lien Tran-Cong
2Patents
1h-index
7Co-inventors
27Inventor score
Filing activity: Mar 5, 2018 → Dec 26, 2018
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US11436610B2 | Automatically clustering customer-support requests to form customer-support topics | Physics | 1 | Active |
| US10699183B2 | Automated system for proposing help center articles to be written to facilitate resolving customer-service requests | Physics | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.