Aleksander Szlam
30Patents
22h-index
9Co-inventors
78Inventor score
Filing activity: Jul 2, 1979 → Apr 25, 2006
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US5963635A | Method and apparatus for providing result-oriented customer service | Electricity | 348 | Expired |
| US5594791A | Method and apparatus for providing result-oriented customer service | Electricity | 323 | Expired |
| US4797911A | Customer account online servicing system | Electricity | 312 | Expired |
| US5309505A | Automated voice system for improving agent efficiency and improving service to parties on hold | Electricity | 227 | Expired |
| US5214688A | Method and apparatus for dynamic and interdependent processing of inbound calls and outbound calls | Electricity | 216 | Expired |
| US5675637A | Method for automatically obtaining and presenting data from multiple data sources | Electricity | 213 | Expired |
| US4894857A | Method and apparatus for customer account servicing | Electricity | 189 | Expired |
| US5511112A | Automated voice system for improving agent efficiency and improving service to parties on hold | Electricity | 167 | Expired |
| US6359892B1 | Remote access, emulation, and control of office equipment, devices and services | Electricity | 160 | Expired |
| US6868395B1 | Business transactions using the internet | Physics | 132 | Expired |
| US5828731A | Method and apparatus for non-offensive termination of an outbound call and for detection of an answer of an outbound call by an answering machine | Electricity | 120 | Expired |
| USRE36416E | Method and apparatus for dynamic and interdependent processing of inbound calls and outbound calls | General | 108 | Expired |
| US6314089A | Creating and using an adaptable multiple-contact transaction object | Electricity | 102 | Expired |
| US5581602A | Non-offensive termination of a call detection of an answering machine | Electricity | 84 | Expired |
| US4477698A | Apparatus for detecting pick-up at a remote telephone set | Electricity | 84 | Expired |
| US6362838B1 | Method for consolidation of multiple data sources | Electricity | 57 | Expired |
| US4677663A | Telephone answering and call forwarding improvement | Electricity | 55 | Expired |
| US4742538A | Current source and off-hook detector | Electricity | 52 | Expired |
| US5070525A | Method for avoiding call blocking | Electricity | 50 | Expired |
| US4782510A | Telephone answering machine with digital storage of announcements and messages | Electricity | 48 | Expired |
| US4286118A | Data distribution system for private automatic branch exchange | Electricity | 43 | Expired |
| US4540855A | Detecting signals within a passband on a telephone line | Electricity | 33 | Expired |
| US4720853A | Ring signal discriminator | Emerging Cross-Sectional Technologies | 20 | Expired |
| US7324528B2 | Remote access, emulation, and control of office equipment | Electricity | 16 | Expired |
| US7856617B2 | Method, system and computer program product for creating software for processing an insurance claim | Physics | 13 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.