Bernhard Suhm
7Patents
7h-index
10Co-inventors
52Inventor score
Filing activity: Oct 1, 1996 → Mar 4, 2002
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US5855000A | Method and apparatus for correcting and repairing machine-transcribed input using independent or cross-modal secondary input | Physics | 389 | Expired |
| US7039166B1 | Apparatus and method for visually representing behavior of a user of an automated response system | Electricity | 338 | Expired |
| US6922466B1 | System and method for assessing a call center | Electricity | 270 | Expired |
| US6823054B1 | Apparatus and method for analyzing an automated response system | Electricity | 98 | Expired |
| US6879685B1 | Apparatus and method for analyzing routing of calls in an automated response system | Electricity | 86 | Expired |
| US6898277B1 | System and method for annotating recorded information from contacts to contact center | Emerging Cross-Sectional Technologies | 62 | Expired |
| US6882723B1 | Apparatus and method for quantifying an automation benefit of an automated response system | Electricity | 42 | Expired |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.