Brian T. Lillard
6Patents
5h-index
4Co-inventors
45Inventor score
Filing activity: Feb 21, 2014 → Mar 28, 2016
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US9848082B1 | Agent assisting system for processing customer enquiries in a contact center | Electricity | 91 | Active |
| US9065915B1 | Sending callback text messages from a contact center | Electricity | 20 | Active |
| US9191508B1 | Using a speech analytics system to offer callbacks | Electricity | 11 | Active |
| US9426294B1 | Sending callback text messages from a contact center | Electricity | 7 | Active |
| US9350866B1 | Using a speech analytics system to offer callbacks | Electricity | 5 | Active |
| US9191512B1 | Sending callback text messages from a contact center | Electricity | 4 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.