Inventor · Aurora, IL, US

David L. Blaha

7Patents
7h-index
6Co-inventors
48Inventor score

Filing activity: Jun 25, 1992 → Apr 11, 1997

Most-cited inventions

PatentTitleAreaCited byStatus
US5469504A Automatic call distribution with intersubnetwork customer information transfer system and method Electricity 127 Expired
US5729600A Automatic call distributor with automated voice responsive call servicing system and method Electricity 98 Expired
US5696818A Delay announcement group and time controller for a telephone system Electricity 35 Expired
US5586178A Interface for automatic call distributor for performing agent functions via host computer Electricity 29 Expired
US5535270A Automatic call distributor having multiple audio sources Electricity 17 Expired
US5815565A Service evaluation system and method for a telephonic switch Electricity 11 Expired
US5907611A Apparatus and method for identifying records of overflowed ACD calls Electricity 9 Expired

Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.