Emir Munoz
4Patents
1h-index
11Co-inventors
37Inventor score
Filing activity: Apr 9, 2019 → Aug 4, 2023
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US11568305B2 | System and method for customer journey event representation learning and outcome prediction using neural sequence models | Physics | 1 | Active |
| US11778099B2 | Systems and methods relating to predictive routing and occupancy balancing | Electricity | 1 | Active |
| US12225159B2 | Technologies for adaptive predictive routing in contact center systems | Electricity | 0 | Active |
| US12425519B2 | Systems and methods for relative gain in predictive routing | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.