Jason Goecke
12Patents
9h-index
13Co-inventors
65Inventor score
Filing activity: Jan 22, 1998 → May 18, 2016
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US6175564A | Apparatus and methods for managing multiple internet protocol capable call centers | Electricity | 261 | Expired |
| US6581105B2 | Apparatus and method for improving e-mail routing in an internet protocol network telephony call-in center | Emerging Cross-Sectional Technologies | 71 | Expired |
| US6981020B2 | Apparatus and methods for routing electronic mail in a processing center | Emerging Cross-Sectional Technologies | 71 | Expired |
| US6879586B2 | Internet protocol call-in centers and establishing remote agents | Electricity | 66 | Expired |
| US6625139B2 | Apparatus and methods for coordinating internet protocol telephone and data communications | Emerging Cross-Sectional Technologies | 61 | Expired |
| US7460496B2 | Routing emails to a plurality of agents | Emerging Cross-Sectional Technologies | 21 | Active |
| US7715332B2 | Determining presence for interaction routing | Emerging Cross-Sectional Technologies | 19 | Active |
| US7619996B2 | Determining presence for interaction routing | Emerging Cross-Sectional Technologies | 19 | Active |
| US9241012B2 | System and method for telephony and communication services with message-based API | Physics | 11 | Active |
| US9374471B2 | Temporary user associations based on call state | Electricity | 1 | Active |
| US9992346B2 | Temporary user associations based on call state | Electricity | 0 | Active |
| US10154118B2 | System and method for telephony and communication services with message-based API | Physics | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.