John Rafter
4Patents
4h-index
11Co-inventors
43Inventor score
Filing activity: Aug 27, 1999 → Feb 1, 2005
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US6584191B1 | Staffing-based percentage-allocation routing using real-time data | Electricity | 82 | Expired |
| US6850613B2 | Customer service request allocations based upon real-time data and forecast data | Electricity | 51 | Expired |
| US7761323B2 | Method and system for scheduling a customer service callback | Physics | 27 | Active |
| US7043007B2 | System and method to allocate transactions | Electricity | 26 | Expired |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.