Liam Loftus
11Patents
3h-index
14Co-inventors
53Inventor score
Filing activity: Dec 19, 2003 → Mar 24, 2022
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US7564962B1 | Providing user information and control over a contact within a contact centre | Electricity | 22 | Active |
| US9503680B1 | System for optimizing the monetization of outgoing video sessions of a contact center | Electricity | 4 | Active |
| US9083799B2 | Workflow management in contact centers | Electricity | 3 | Active |
| US10425534B2 | System and method for optimizing agent time | Electricity | 3 | Active |
| US10951760B2 | System and method for managing communication interrupts in an enterprise | Electricity | 0 | Active |
| US9549070B2 | System and method for compatibility-based team formation | Electricity | 0 | Active |
| US12113638B2 | Conference recording opt-out notification and management | Electricity | 0 | Active |
| US10462297B2 | System and method for automated determining when to review an agent response process | Physics | 0 | Active |
| US11533398B2 | System and method for optimizing agent time | Electricity | 0 | Active |
| US10356242B2 | System and method for managing communication interrupts in an enterprise | Electricity | 0 | Active |
| US9813553B2 | Device, system, and method for optimizing active transactions of an agent | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.