Michael Shelton
20Patents
9h-index
29Co-inventors
75Inventor score
Filing activity: Feb 24, 2000 → Sep 1, 2022
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US6603854B1 | System and method for evaluating agents in call center | Electricity | 410 | Expired |
| US6763104B1 | Call center IVR and ACD scripting method and graphical user interface | Electricity | 358 | Expired |
| US6587556B1 | Skills based routing method and system for call center | Electricity | 322 | Expired |
| US6707904B1 | Method and system for collecting reports for call center monitoring by supervisor | Electricity | 249 | Expired |
| US6332594A | Cable supporting device | Mechanical Engineering; Lighting; Heating | 33 | Expired |
| US7321298B2 | Skills based routing method and system for call center | Electricity | 21 | Expired |
| US7068774B1 | Integrated acd and ivr scripting for call center tracking of calls | Electricity | 18 | Expired |
| US10606872B1 | Graphical user interface for a database system | Physics | 15 | Active |
| US7525675B2 | Image printing via a proof sheet | Electricity | 11 | Active |
| US7557712B2 | Systems and method for monitoring equipment | Physics | 8 | Active |
| US7469047B2 | Integrated ACD and IVR scripting for call center tracking of calls | Electricity | 6 | Expired |
| US7929002B2 | System and method of projecting an image on a physical substrate using a virtual image and a virtual plane | Physics | 2 | Active |
| US8130195B2 | Cloning hand drawn images | Physics | 2 | Active |
| US9146048B2 | Chemical state monitor for refrigeration system | Mechanical Engineering; Lighting; Heating | 1 | Active |
| US11436264B2 | Graphical user interface for a database system | Physics | 1 | Active |
| US11069359B2 | Context-aware real-time meeting audio transcription | Electricity | 1 | Active |
| US11886472B2 | Graphical user interface for a database system | Physics | 0 | Active |
| US8457448B2 | Removing inserted text from an image using extrapolation for replacement pixels after optical character recognition | Physics | 0 | Active |
| US9277090B2 | System and method of document reproduction | Electricity | 0 | Active |
| US6854225B2 | Self-adjusting lower loading dock seal | Performing Operations; Transporting | 0 | Expired |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.