Robert Daniel Nalbone
8Patents
7h-index
16Co-inventors
56Inventor score
Filing activity: Feb 23, 1984 → Jan 3, 2002
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US5206903A | Automatic call distribution based on matching required skills with agents skills | Electricity | 793 | Expired |
| US6049547A | Lookahead interflow of traffic among a plurality of serving sites of one customer | Electricity | 96 | Expired |
| US5392346A | Mobile log-in capability featuring fixed physical (terminal-dependent) translations and portable logical (user-dependent) translations | Electricity | 69 | Expired |
| US6947543B2 | Computer-telephony integration that uses features of an automatic call distribution system | Electricity | 49 | Expired |
| US4790004A | Implied principal busy status indicator for covered calls | Electricity | 20 | Expired |
| US6839419B1 | Ring network implemented by telephony switches and links | Electricity | 9 | Expired |
| US4631364A | Communication system having dynamically assigned station set buttons | Emerging Cross-Sectional Technologies | 8 | Expired |
| US6748073B2 | Uninterrupted automatic call distribution during failure and recovery of computer-telephony integration | Electricity | 1 | Expired |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.