Russell Levy
20Patents
6h-index
8Co-inventors
54Inventor score
Filing activity: May 31, 2016 → Jun 26, 2023
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US9635178B2 | Coordinating voice calls between representatives and customers to influence an outcome of the call | Electricity | 28 | Active |
| US10051122B2 | Modeling voice calls to improve an outcome of a call between a representative and a customer | Electricity | 21 | Active |
| US9900436B2 | Coordinating voice calls between representatives and customers to influence an outcome of the call | Electricity | 18 | Active |
| US11417343B2 | Automatic speaker identification in calls using multiple speaker-identification parameters | Electricity | 9 | Active |
| US10679013B2 | IoT-based call assistant device | Electricity | 7 | Active |
| US11087019B2 | Data compliance management in recording calls | Electricity | 6 | Active |
| US10181326B2 | Analyzing conversations to automatically identify action items | Electricity | 6 | Active |
| US10637898B2 | Automatic speaker identification in calls | Electricity | 6 | Active |
| US10324979B2 | Automatic generation of playlists from conversations | Electricity | 5 | Active |
| US10530929B2 | Modeling voice calls to improve an outcome of a call between a representative and a customer | Electricity | 3 | Active |
| US10387573B2 | Analyzing conversations to automatically identify customer pain points | Physics | 3 | Active |
| US11720707B2 | Data compliance management in recording calls | Electricity | 2 | Active |
| US10133999B2 | Analyzing conversations to automatically identify deals at risk | Electricity | 2 | Active |
| US10367940B2 | Analyzing conversations to automatically identify product feature requests | Electricity | 2 | Active |
| US10360911B2 | Analyzing conversations to automatically identify product features that resonate with customers | Electricity | 2 | Active |
| US10970492B2 | IoT-based call assistant device | Electricity | 2 | Active |
| US10110743B2 | Automatic pattern recognition in conversations | Electricity | 1 | Active |
| US10750018B2 | Modeling voice calls to improve an outcome of a call between a representative and a customer | Electricity | 1 | Active |
| US12001587B2 | Data compliance management in recording calls | Electricity | 0 | Active |
| US10586539B2 | In-call virtual assistant | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.