Inventor · Brighton, CO, US

Rusty Nelson

4Patents
2h-index
4Co-inventors
30Inventor score

Filing activity: Oct 24, 2018 → Mar 15, 2022

Most-cited inventions

PatentTitleAreaCited byStatus
US10999440B1 Method to augment routing delivery systems with intuitive human knowledge, expertise, and iterative artificial intelligence and machine learning in contact center environments Electricity 3 Active
US10827074B2 Enforcement of contact center communication session routing behaviors Electricity 2 Active
US11528365B1 Facilitation of communication among individuals waiting in a contact center queue Electricity 1 Active
US12177922B2 Mobile phone open-ended reconnect feature Electricity 0 Active

Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.