Soon-Ee Cheah
9Patents
1h-index
29Co-inventors
43Inventor score
Filing activity: May 26, 2017 → Sep 8, 2023
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US10580012B2 | Article-suggestion system for automatically resolving customer-service requests | Physics | 3 | Active |
| US11436610B2 | Automatically clustering customer-support requests to form customer-support topics | Physics | 1 | Active |
| US11694463B2 | Systems and methods for generating document numerical representations | Physics | 1 | Active |
| US11610271B1 | Transaction data processing systems and methods | Physics | 0 | Active |
| US12033415B2 | Systems and methods for generating document numerical representations | Physics | 0 | Active |
| US10699183B2 | Automated system for proposing help center articles to be written to facilitate resolving customer-service requests | Physics | 0 | Active |
| US11960542B2 | Methods and systems for building and/or using a graph data structure | Physics | 0 | Active |
| US12367230B2 | Methods, systems, and computer-readable media for generating labelled datasets | Physics | 0 | Active |
| US12423761B2 | Transaction data processing systems and methods | Physics | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.