Vahn K. Phan
9Patents
6h-index
12Co-inventors
52Inventor score
Filing activity: Apr 4, 2012 → Jan 15, 2020
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US8549047B2 | Computer implemented methods and apparatus for feed-based case management | Electricity | 127 | Active |
| US9398156B2 | Computer implemented methods and apparatus for managing agent workload in a customer service environment | Electricity | 20 | Active |
| US9235614B2 | Computer implemented methods and apparatus for feed-based case management | Electricity | 16 | Active |
| US9600510B2 | Computer implemented methods and apparatus for feed-based case management | Electricity | 13 | Active |
| US9569060B2 | Computer implemented methods and apparatus for composing and batch publishing feed items in a feed-based interaction context | Physics | 12 | Active |
| US10572467B2 | Computer implemented methods and apparatus for feed-based case management | Electricity | 6 | Active |
| US10684752B2 | Computer implemented methods and apparatus for responding to actionable text patterns in a feed item | Electricity | 4 | Active |
| US10606436B2 | Computer implemented methods and apparatus for composing and batch publishing feed items in a feed-based interaction context | Physics | 1 | Active |
| US11226950B2 | Computer implemented methods and apparatus for feed-based case management | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.