William A. Tolhurst
13Patents
7h-index
3Co-inventors
55Inventor score
Filing activity: Feb 14, 2003 → Jun 5, 2017
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US7292689B2 | System and method for providing a message-based communications infrastructure for automated call center operation | Electricity | 41 | Expired |
| US8116445B2 | System and method for monitoring an interaction between a caller and an automated voice response system | Electricity | 18 | Active |
| US8462935B2 | System and method for monitoring an automated voice response system | Electricity | 16 | Active |
| US8774392B2 | System and method for processing calls in a call center | Electricity | 16 | Active |
| US8467519B2 | System and method for processing calls in a call center | Electricity | 8 | Active |
| US7236777B2 | System and method for dynamically configuring wireless network geographic coverage or service levels | Electricity | 7 | Expired |
| US10044860B2 | System and method for call data processing | Electricity | 7 | Active |
| US7391860B2 | Method for providing a message-based communications infrastructure for automated call center operation | Electricity | 5 | Active |
| US9674355B2 | System and method for processing call data | Electricity | 3 | Active |
| US7877088B2 | System and method for dynamically configuring wireless network geographic coverage or service levels | Electricity | 1 | Active |
| US9923508B2 | Mounting unit for solar electricity generation systems and improved installation method | Emerging Cross-Sectional Technologies | 0 | Active |
| US8027672B2 | System and method for dynamically configuring wireless network geographic coverage or service levels | Electricity | 0 | Active |
| US9288323B2 | Computer-implemented system and method for simultaneously processing multiple call sessions | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.