Method, computer program product and computer system for a chat based communication system
US10009468B1 · kind B1 · utility
1Cited by
5References
15Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Feb 22, 2017 |
| Grant date | Jun 26, 2018 |
| Priority date | — |
| Expiry date | Feb 22, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/402
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method of estimating a number of agents needed in a queueing system where each active agent is available to work on several tasks in parallel, includes the steps of
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.