Method for feedback submission resolution
US10019716B1 · kind B1 · utility
47Cited by
13References
19Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Nov 21, 2013 |
| Grant date | Jul 10, 2018 |
| Priority date | — |
| Expiry date | May 11, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/016
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Techniques for expeditiously providing a resolution for an application feedback submission are provided. An example method includes displaying a feedback interface configured to receive a feedback report relating to a software application issue, providing the received feedback report for resolution, the resolution based on classification of one or more issue topics identified in the feedback report, and receiving the resolution as instructions to display an action button, the action button when selected by a user causing execution of an operation resolving the software application issue.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.