Extracting actionable information from emails
US10049098B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 20, 2016 |
| Grant date | Aug 14, 2018 |
| Priority date | — |
| Expiry date | Jul 20, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/10
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods are provided for extracting actionable information from emails in a completely unsupervised manner with no need for the data to be labeled (i.e., the systems and methods do not a human to identify unlabeled or relabeled emails). Changes in the email structure are automatically incorporated to learn new templates through the novel concept of sub-templates. The systems and methods incorporate the minor variations in email structure seamlessly, without needing to introduce new templates. Email templates are computed as permutations of multiple sub-templates in the email, which allows the systems and methods to handle variations in email structure seamlessly and highly efficiently. These systems and methods are extendable to any domain using structured emails, and improve the efficiency of the systems that receive and act on information contained in emails.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.