Method for matching queries with answer items in a knowledge base
US10049154B2 · kind B2 · utility
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14Claims
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Key dates
| Filing date | Feb 22, 2017 |
| Grant date | Aug 14, 2018 |
| Priority date | — |
| Expiry date | Feb 22, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/319
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
The present invention includes an expert system in which a search index furnishes answers to incoming queries provided in natural language. A search index for a specific field contains components that facilitate selecting a best fitting stored answer to the incoming query. Furthermore, context of the incoming query (e.g. location of the user, a current web page or service being used/viewed by the user, the time, etc.) may be considered when selecting a best fitting answer.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.