Detection of outage in cloud based service using usage data based error signals
US10073726B2 · kind B2 · utility
1Cited by
9References
20Claims
0Family size
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Key dates
| Filing date | Sep 2, 2014 |
| Grant date | Sep 11, 2018 |
| Priority date | — |
| Expiry date | Dec 16, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/535
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Outage detection in a cloud based service is provided using usage data based error signals. Usage data is collected from component of the cloud based service or client devices of the cloud based service based on customer actions on the cloud based service. The usage data is aggregated and normalized to generate an error signal from errors generated from a component of the cloud based service. An outage is detected from the error signal. An alert that includes information associated with the outage and one or more customers impacted by the outage is generated.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.