Systems and methods for collecting, tracking, and storing system performance and event data for computing devices
US10073754B2 · kind B2 · utility
Assignees
Inventors
Key dates
| Filing date | Sep 13, 2013 |
| Grant date | Sep 11, 2018 |
| Priority date | — |
| Expiry date | Dec 21, 2034 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2201/86
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system is configured to track and store system and event data for various computing devices. The system is configured to associate the various computing devices with profiles based at least in part on characteristics of the computing devices. The system is further configured to compare performance data and/or performance metrics for particular computing devices having a particular profile against all other devices that share the particular profile. The system then displays this comparison to a user of the particular computing device, substantially automatically diagnoses an issue with the particular computing device based on the performance and system event data, and/or enables the user to diagnose the problem based on the performance and system event data.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.