Voice-based communications
US10074369B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 1, 2016 |
| Grant date | Sep 11, 2018 |
| Priority date | — |
| Expiry date | Nov 19, 2036 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/227
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems, methods, and devices for escalating voice-based interactions via speech-controlled devices are described. Speech-controlled devices capture audio, including wakeword portions and payload portions, for sending to a server to relay messages between speech-controlled devices. In response to determining the occurrence of an escalation event, such as repeated messages between the same two devices, the system may automatically change a mode of a speech-controlled device, such as no longer requiring a wakeword, no longer requiring an indication of a desired recipient, or automatically connecting two speech-controlled devices in a voice-chat mode. In response to determining the occurrence of further escalation events, the system may initiate a real-time call between the speech-controlled devices.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.