Work routine management for collaborative platforms

US10078818B2 · kind B2 · utility

Assignee

• SAP SE · DE

Inventors

• Dave Schikora · Berlin, DE
• Leif Jensen-Pistorius · Östringen, DE
• Peer Hilgers · St. Leon-Rot, DE
• Ole Lilienthal · Altentreptow, DE
• Martin Wezowski · Berlin, DE
• Michael Burwig · Berlin, DE
• Pit Humke · Potsdam, DE
• Thomas Spangemacher · Neulußheim, DE

Key dates

• Filing date: Dec 20, 2016
• Grant date: Sep 18, 2018
• Expiry date: Dec 20, 2036

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/101
• WIPO field: Computer technology
• WIPO sector: Electrical engineering

Abstract

Techniques are described for providing and/or managing work routines (WRs) in a collaborative platform. Implementations provide a platform that enables collaboration between multiple entities (e.g., users) to address an issue collectively, for process management, issue resolution, and so forth. The platform enables the creation of a WR that includes any suitable number of data objects to facilitate management of a process, resolution of an issue, and/or other tasks. The WR may also include any suitable number of tools for controlling the manipulation and/or rendering of the data objects. The platform provides a polymorphism through which data objects may be rendered differently based on the tools that are used to render the tool objects. The platform also provides for the automatic creation of a WR, or a template for a WR, where such creation may be triggered by an event and/or based on a current context.