Systems and methods for analyzing consumer sentiment with social perspective insight
US10078843B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 20, 2015 |
| Grant date | Sep 18, 2018 |
| Priority date | — |
| Expiry date | Mar 31, 2036 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/287
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
The present invention relates to systems and methods for cloud based consumer sentiment analysis with social insights. Data is integrated from a plurality of data sources, including a structured data source, an unstructured data source, a social data source, and a syndicated data source. Key attributes are selected from the integrated data, and may be name value pair requests. From these key attributes, consumer segments, sentiments and attribute correlations may be generated. The segments are generated from the social data. The correlation is generated using clustering algorithms. In some embodiments, generating sentiment and generating correlations dynamically utilizes models according to attributes of the integrated data. Polarity, emotion and topicality may be calculated for the generation of visualizations.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.