Virtual telephony assistant
US10079926B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 26, 2018 |
| Grant date | Sep 18, 2018 |
| Priority date | — |
| Expiry date | Apr 26, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M1/57
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Examples are disclosed for screening an inbound telephony call to a called party. At a communications server, an inbound telephony call intended for a called party's telephone number is received and checked against a whitelist database and a blacklist database. When the caller ID of the inbound call matches a telephone number contained in the blacklist database, the communications server automatically routes the call to a voicemail system or spam folder associated with the called party's telephone number. When the caller ID of the inbound call matches a telephone number contained in the whitelist database, the communications server determines whether the called party is available to receive the call. Otherwise, when the caller ID of the inbound call does not match a telephone number contained in either the whitelist database or the blacklist database, the communications server prompts the caller for additional information.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.