Toll-free telecommunications management platform

US10097698B2 · kind B2 · utility

Assignee

• Somos, Inc. · US

Inventors

• Sriram Sharma · Herndon, US
• William Carter · Lenexa, US
• Manisha Bhat · Sterling, US
• Pamela J. Carter · Manchester, US
• Sanjeev Chauhan · Ashburn, US
• Ryan Karnas · Leesburg, US
• Michael Kimmel · Ashburn, US
• Suk Yee Wong · Montgomery, US

Key dates

• Filing date: Dec 5, 2016
• Grant date: Oct 9, 2018
• Expiry date: Dec 5, 2036

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04M2203/555
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to search for, receive recommendations for, and make reservations of toll-free numbers. A user interface may allow activating a toll-free number, through a one-click activation function and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user. Predictive analytic services may be provided that allow a user through a customizable user interface, or dashboard, to access third party data sources and other information derived from toll-free telecommunications networks.