Techniques for benchmarking pairing strategies in a task assignment system
US10110746B1 · kind B1 · utility
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125References
30Claims
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Key dates
| Filing date | Nov 8, 2017 |
| Grant date | Oct 23, 2018 |
| Priority date | — |
| Expiry date | Nov 8, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/402
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Techniques for benchmarking pairing strategies in a task assignment system are disclosed. In one particular embodiment, the techniques may be realized as a method for benchmarking pairing strategies in a task assignment system comprising determining a first base cohort of a first plurality of historical task assignments for at least two pairing strategies for a first base period, determining a first performance difference between the at least two pairing strategies after a first measurement period based on the first base cohort, and outputting the first performance difference.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.