System and method of determining if users can fix or repair MFP errors in a printing system
US10110772B2 · kind B2 · utility
1Cited by
0References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Mar 15, 2016 |
| Grant date | Oct 23, 2018 |
| Priority date | — |
| Expiry date | Mar 15, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04N2201/0094
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
A method, a system, a server, and a computer readable medium are disclosed for a server connectable to at least one printer to judge an error level, which includes (a) receiving a notification of a given error which has occurred at a given printer; (b) judging on whether there is an unfinished job corresponding to the given printer; (c) judging on whether the unfinished job can be redirected to other printer than the given printer; and (d) determining an error level for displaying the given error based on the judgment at step (c).
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.