Computerized case management system with auto-generated memorable case identifiers
US10114860B1 · kind B1 · utility
Assignee
Inventor
Key dates
| Filing date | Sep 29, 2015 |
| Grant date | Oct 30, 2018 |
| Priority date | — |
| Expiry date | Nov 4, 2036 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/20
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A case management system includes a case database storing case records in association with respective internal case identifiers. Operation includes automatically generating memorable case identifiers and providing them to users for use in identifying respective case records, the memorable case identifiers being generated by encoding the internal case identifiers with respective user identifiers as respective sequences of words (e.g., 3-word sequences) of a natural language of the users according to an encoding function. Case records are retrieved from the case database and provided to the users based on memorable case identifiers received from the users, by decoding received memorable case identifiers into respective internal case identifiers and accessing the case database using the respective internal case identifiers from the decoding.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.