Message sentiment analyzer and message preclusion
US10120859B2 · kind B2 · utility
15Cited by
3References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jan 25, 2016 |
| Grant date | Nov 6, 2018 |
| Priority date | — |
| Expiry date | Mar 26, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/04
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
This disclosure describes systems, methods, and apparatus for generating a computer response to an incoming message. Incoming messages can be analyzed to determine a sentiment, and this sentiment can be put to various uses. For instance, when a reply message is created, the sentiment can be used to make suggestions or prompt the message creator to use different language tailored to the sentiment of the original sender. In other cases, creation of the message may be precluded until existing text is modified to better suit the recipient's sentiment.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.