Observation platform using structured communications for gathering and reporting employee performance information
US10134001B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 27, 2017 |
| Grant date | Nov 20, 2018 |
| Priority date | — |
| Expiry date | Mar 27, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/101
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method for collecting data and deriving performance metrics for one or more users within an observation platform environment is described. The method includes recognizing a user identity based on signals from the communications device; Capturing a user's voice message and the secondary signal indicative of the location of the communications device or the relative proximity of the communications device to other devices; Deriving statistical data comprising: primary statistics, secondary statistics, and higher-order statistics from the secondary signal and voice message; and Storing the user identity, the voice message, the location of the communications device, and the statistical data in a database forming a user record, wherein the user record is processed by an inference engine to derive performance information about the user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.