Patent · US Active

Diarization using linguistic labeling

US10134401B2 · kind B2 · utility

9Cited by
45References
13Claims
0Family size

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Key dates

Filing dateNov 20, 2013
Grant dateNov 20, 2018
Priority date
Expiry dateJul 31, 2035

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG10L17/02
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.