Remote contractor system with summary display screen
US10139123B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 3, 2014 |
| Grant date | Nov 27, 2018 |
| Priority date | — |
| Expiry date | Aug 15, 2037 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY04S40/18
- WIPO fieldThermal processes and apparatus
- WIPO sectorMechanical engineering
Abstract
A system that allows a contractor to remotely monitor and/or interact with its customers' building control systems, such as heating, ventilating and air conditioning (HVAC) systems, and analyze information obtained from the building control systems over time. Such a system may help the contractor monitor and diagnosis customer building control systems, setup service calls, achieve better customer relations, create more effective marketing opportunities, as well as other functions. In some cases, the disclosed system may help a contractor pro-actively identify possible issues with its customer's building control systems. A controller of the system may populate a display screen on a remote device to display a summary display screen with selectable features for obtaining detailed information related to the selected feature. The summary display screen may display a summary of business performance data, customer performance data, and/or HVAC performance data associated with a set of log-in credentials.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.