Task-oriented messaging system
US10140291B2 · kind B2 · utility
7Cited by
6References
17Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jun 30, 2016 |
| Grant date | Nov 27, 2018 |
| Priority date | — |
| Expiry date | Aug 16, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/52
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Task-oriented messages are presented to a user in an interactive format for disposition. Natural language processing techniques parse task-oriented messages for individual tasks, such as assignments, information requests, and requests for approval or authorization. A user interface provides a recipient of a task-oriented message with selectable tasks for individual, or group, disposition, such as respond, defer, delegate, mark answered, and ignore. Recipients are notified if an incomplete response is generated, such as when an identified task is not dispositioned.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.