Providing feedback-based rate adjustment for electronic communication services
US10140592B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Jan 11, 2016 |
| Grant date | Nov 27, 2018 |
| Priority date | — |
| Expiry date | Aug 17, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L63/126
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Various embodiments directed to the calculation, assessment, and adjustment of costs assessed to senders of unwanted messages, such as email messages, are described. In one embodiment, feedback data associated with emails transmitted on behalf of a sender is received, and complaint data associated with the sender is updated based on the feedback data. Further, one or more complaint thresholds for one or more time intervals are determined. The complaint thresholds can be determined based on a volume of messages sent by the sender over one or more time periods, for example, or other factors. A cost is assessed to the sender in response to a comparison of the complaint data to one or more of the complaint thresholds. Additionally or alternatively, costs to the sender can be adjusted in response to the comparison of the complaint data to the complaint thresholds.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.