Dialog knowledge acquisition system and method
US10162815B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 3, 2017 |
| Grant date | Dec 25, 2018 |
| Priority date | — |
| Expiry date | Jan 3, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A dialog knowledge acquisition system includes a hardware processor, a memory, and hardware processor controlled input and output modules. The memory stores a dialog manager configured to instantiate a persistent interactive personality (PIP), and a dialog graph having linked dialog state nodes. The dialog manager receives dialog initiation data, identifies a first state node on the dialog graph corresponding to the dialog initiation data, determines a dialog interaction by the PIP based on the dialog initiation data and the first state node, and renders the dialog interaction. The dialog manager also receives feedback data corresponding to the dialog interaction, identifies a second state node based on the dialog initiation data, the dialog interaction, and the feedback data, and utilizes the dialog initiation data, the first state node, the dialog interaction, the feedback data, and the second state node to train the dialog graph.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.