System and apparatus for secure password recovery and identity verification

US10162956B1 · kind B1 · utility

Assignee

• CAPITAL ONE SERVICES, LLC · US

Inventors

• Anh Truong · Champaign, US
• Kate Key · Effingham, US
• Jeremy Goodsitt · Champaign, US
• Kenneth Taylor · Champaign, US
• Reza Farivar · Champaign, US
• Mark Watson · Philadelphia, US
• Fardi Abdi Taghi ABAD · Champaign, US
• Austin Walters · McLean, US
• Vincent Pham · Champaign, US

Key dates

• Filing date: Jul 23, 2018
• Grant date: Dec 25, 2018
• Expiry date: Jul 23, 2038

Classification

• Technology area (CPC G): Physics
• CPC primary: G06F2221/2131
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A secure method for resetting the password for an account is disclosed. During the setup of the account, the user can provide the service provider with a media file, and when the user asks the service provider to reset the password for the account, the user will be prompted with several media files. The user can be asked to identify the media file that the user provided to the service provider at the time of the setup of the account. If the user properly identifies the media file, the password will be reset.