Method and system for managing internal and external calls for a group of communication clients sharing a common customer identifier
US10171889B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 21, 2006 |
| Grant date | Jan 1, 2019 |
| Priority date | — |
| Expiry date | Apr 4, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13389
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method and network element for implementing a virtual PBX feature for a customer associated with a plurality of endpoints. The method comprises receiving information regarding a call. Based on the information regarding the call, it is determined if the call is an external inbound call or an internal call that identifies a particular one of the endpoints. Responsive to determining that the call is an external inbound call, the call is caused to be routed to the plurality of endpoints associated with the customer, while responsive to determining that the call is an internal call that identifies a particular one of the endpoints, the call is caused to be routed to the particular one of the endpoints. This allows members of a small business or household to share a common external subscriber line, while also allowing the members to reach one another with ease.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.