Method and system for determining merchant gratuity values

US10235725B2 · kind B2 · utility

Assignee

• MASTERCARD INTERNATIONAL INCORPORATED · US

Inventors

• Andrey Birukov · Scarsdale, US
• Arun Elangovan · New York, US
• Edward Lee · Scarsdale, US

Key dates

• Filing date: Nov 9, 2015
• Grant date: Mar 19, 2019
• Expiry date: Jun 20, 2037

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q20/12
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A method for communicating an index of service performance based on gratuity value includes: storing transaction messages, each including a merchant identifier associated with a merchant involved in the related payment transaction, a transaction amount, and addendum data; receiving a data request including a specific merchant identifier; identifying a subset of transaction messages that includes the specific merchant identifier; identifying a tip amount for each transaction message in the by (i) extracting the tip amount from the addendum date, or (ii) calculating the tip amount based on the transaction amount stored respective transaction message and a transaction amount stored in a matching clearing record; calculating an average gratuity index for a merchant associated with the specific merchant identifier as an average of the identified tip amounts; and transmitting the calculated average gratuity index in response to the data request.