Quantitatively measuring recertification campaign effectiveness
US10243994B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 2, 2015 |
| Grant date | Mar 26, 2019 |
| Priority date | — |
| Expiry date | Jan 26, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L63/123
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
An identity management system is augmented to provide a methodology to generate an objective measure of administrative effectiveness with respect to account certification. In the approach, erroneous account information is intentionally inserted into a recertification campaign. The erroneous account information is tracked through the recertification process and used as a measurement to evaluate whether a particular manager/administrator whose accounts are impacted is successful in recognizing the erroneous account information (e.g., as a percentage of erroneous account records located). The dummy information is tracked and used to generate a quantitative measure of the effectiveness of a particular recertification campaign or a particular manager who is responsible for recertifying accounts. The results can also be used to drive other enterprise metrics and compliance systems.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.