Sound-based call-quality detector
US10244104B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 14, 2018 |
| Grant date | Mar 26, 2019 |
| Priority date | — |
| Expiry date | Jun 14, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/2038
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
System and techniques for sound-based call-quality detector are described herein. An audio sample can be received via a hardware interface from an on-going communication. The audio sample can be processed to produce a transcript. The transcript can be compared to a call-quality dataset to produce a call-quality degradation indication. Here, the call quality dataset includes indicia of communication quality. Network maintenance can then be performed in response to the call-quality degradation indication. The network maintenance can include adjusting a network device setting.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.