Patent · US Active

Sound-based call-quality detector

US10244104B1 · kind B1 · utility

8Cited by
11References
18Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJun 14, 2018
Grant dateMar 26, 2019
Priority date
Expiry dateJun 14, 2038

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2203/2038
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

System and techniques for sound-based call-quality detector are described herein. An audio sample can be received via a hardware interface from an on-going communication. The audio sample can be processed to produce a transcript. The transcript can be compared to a call-quality dataset to produce a call-quality degradation indication. Here, the call quality dataset includes indicia of communication quality. Network maintenance can then be performed in response to the call-quality degradation indication. The network maintenance can include adjusting a network device setting.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.