Using customer profiling and analytics to understand customer environment and workload complexity and characteristics by industry
US10255162B2 · kind B2 · utility
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2References
13Claims
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Key dates
| Filing date | Sep 8, 2016 |
| Grant date | Apr 9, 2019 |
| Priority date | — |
| Expiry date | Dec 28, 2036 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/3447
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Aspects of the present invention include a method, system and computer program product. The method includes a processor identifying a plurality of workload characteristics by customer industry; identifying one or more workload characteristics within a customer industry; creating a test workload execution model; determining that a peak customer test coverage is beneficial to at least one customer in other customer industries; and reducing, by the processor, a number of test resources allocated to at least one customer in other customer industries.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.