Systems and methods for an integrated interactive response system and mobile device
US10270907B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Oct 8, 2018 |
| Grant date | Apr 23, 2019 |
| Priority date | — |
| Expiry date | Oct 8, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W4/30
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
System and method for integrated interactive response system and mobile devices are disclosed. According to one embodiment, a method for using an interactive response system with a mobile device may include (1) an application executed on a mobile electronic device initiating contact with an interactive response system for a first provider; (2) the application retrieving a plurality of menus for the interactive response system; (3) the application displaying a first menu comprising a first plurality of options for the interactive response system; (4) receiving a first selected option from one of the first plurality of options; and (5) the application providing the interactive response system with the first selected option.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.