Context generation for routing on-demand services
US10275775B2 · kind B2 · utility
0Cited by
27References
15Claims
0Family size
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Key dates
| Filing date | Dec 10, 2015 |
| Grant date | Apr 30, 2019 |
| Priority date | — |
| Expiry date | Aug 2, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/063112
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Context information, indicative of a tenant's engagement with a multi-tenant service, is obtained. An engagement state for the tenant is determined and the context information, and engagement state, are correlated to an issue to be addressed. A user experience is conducted, based upon the likely issue to be addressed.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.