Analyzing sentiment in product reviews
US10282737B2 · kind B2 · utility
45Cited by
6References
18Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Nov 3, 2015 |
| Grant date | May 7, 2019 |
| Priority date | — |
| Expiry date | Jun 29, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/30
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A processor uses natural language processing to ingest product reviews for a plurality of products. Each of the products embodies a specific form for each of the plurality of product features. The processor analyzes the ingested product reviews for sentiments associated with the specific forms. The processor generates a sentiment score for each product feature based on the analysis. The processor ranks the plurality of product features based on the sentiment scores.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.