Augmented conversational understanding agent to identify conversation context between two humans and taking an agent action thereof
US10296587B2 · kind B2 · utility
6Cited by
296References
20Claims
0Family size
Assignee
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Key dates
| Filing date | Jun 12, 2017 |
| Grant date | May 21, 2019 |
| Priority date | — |
| Expiry date | Jun 12, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M1/724
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
An augmented conversational understanding agent may be provided. Upon receiving, by an agent, at least one natural language phrase from a user, a context associated with the at least one natural language phrase may be identified. The natural language phrase may be associated, for example, with a conversation between the user and a second user. An agent action associated with the identified context may be performed according to the at least one natural language phrase and 201 a result associated with performing the action may be displayed.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.