Providing structured data in real-time communications

US10304102B2 · kind B2 · utility

Assignee

• FACEBOOK, INC. · US

Inventors

• Derek Chirk Yin Cheng · Issaquah, US
• Kwok Ngai Eric Lo · Issaquah, US
• Lui Lui Wong · Seattle, US
• Stephen Moore Davis · Poughkeepsie, US
• Bowen Pan · Palo Alto, US
• Christopher Richard Tanner · San Carlos, US
• Francesco Fogu · San Francisco, US
• Shuo Song · Palo Alto, US

Key dates

• Filing date: Jan 8, 2016
• Grant date: May 28, 2019
• Expiry date: Oct 4, 2037

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04L65/4015
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

One or more embodiments of the disclosure provide systems and methods for improving a user experience for performing transactions between potential buyers and sellers online via real-time communications. For example, a social marketplace system enables a potential buyer to initiate a real-time communication with a seller without the potential buyer having to provide contextual information regarding the item to the seller. In one or more embodiments, the social marketplace system provides a banner, in connection with the real-time communication, populated with structured data associated with the item that the potential buyer and the seller are discussing.